Software is key to better client outcomes and profitability

Octo Members
23 August 2021
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North London-based planner joins our Adviser Insight series

A 27 min watch.

In our latest Adviser Insight, Sam Shaw met with Minesh Patel of EA Financial Solutions.

Echoing views heard on Octo that the FCA is pricing out sole traders, he feels the regulator would prefer to manage a smaller number of larger firms and that regulatory costs mean small firms have to keep super tight reins on their operating costs, while perhaps being more suitable for a more entrepreneurial client base.

Personalisation is a strong theme for how Minesh runs his practice, caring about clients’ nuances, preferences and value systems.

With strong views on unregulated products for retail investors, he is a huge advocate of the innovation that already exists in the market:

“We invest in software, software gets you better client outcomes, better client outcomes get you a better business, a more profitable business, a more rewarding business. It’s a very straightforward relationship…”

 

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